Terms & Conditions

Last Updated: January 2026

1. Introduction & Acceptance

Welcome to 99abc, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the 99abc website, mobile interface, games, betting markets, promotional offers, and all related services (collectively, the "Platform"). These terms constitute a legally binding agreement between you ("User", "you", "your") and 99abc ("we", "us", "our").

By registering an account, making a deposit, or using any feature of the 99abc Platform, you unconditionally accept these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately stop using the Platform. We encourage all players, particularly those based in Dhaka, Chittagong, Sylhet, Khulna, and other cities across Bangladesh, to review these terms thoroughly.

99abc reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Material changes will be notified to registered users via email or an on-platform notice. Continued use of the Platform after any such changes constitutes your acceptance of the revised terms.

2. Eligibility Requirements

Access to and use of the 99abc Platform is restricted to eligible individuals only. By creating an account or placing a bet, you represent and warrant that you satisfy all of the following conditions:

• You are at least 21 years of age (21+ only). Minors are strictly prohibited from accessing or using this Platform in any capacity.
• You are accessing the Platform from a jurisdiction where online gambling is not prohibited under applicable local law.
• You are acting on your own behalf and are not registered as a self-excluded player on any gambling protection register.
• You have not previously had an account terminated by 99abc for any breach of these Terms & Conditions.

99abc reserves the right to request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation may result in account suspension and forfeiture of any pending withdrawals.

3. Account Registration & Security

To participate in real-money games and sports betting on 99abc, you are required to create a personal account. Only one account per person is permitted. Creating multiple accounts — whether under the same or different identities — is strictly prohibited and may result in all related accounts being closed and balances forfeited.

Your Responsibilities

As a registered user of the 99abc Platform, you agree to the following responsibilities in relation to your account:

• Provide accurate, current, and complete information during registration, and update it promptly if any detail changes.
• Maintain strict confidentiality of your login credentials. Never share your username or password with any third party.
• Notify 99abc support immediately at [email protected] if you suspect unauthorized access to your account.
• You are solely responsible for all activity conducted through your account, whether authorized by you or not.

4. Deposits, Withdrawals & Financial Terms

All monetary transactions on the 99abc Platform are conducted in Bangladeshi Taka (BDT). We support a range of local and international payment methods designed to make funding your account straightforward and secure for players across Bangladesh.

Deposits

Deposits are processed instantly or within a short processing window depending on the payment method selected. The following methods are accepted:

• Mobile banking: bKash, Nagad, Rocket, Upay — minimum deposit ৳500.
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — minimum deposit ৳1,000.
• International cards (Visa, Mastercard) where supported — subject to issuer terms and local regulations.

Withdrawals

Withdrawal requests are subject to identity verification (KYC) and any active wagering requirement on bonus funds. Verified withdrawal requests are typically processed within 24-48 hours Bangladesh Standard Time (BST, UTC+6). 99abc does not charge withdrawal fees, though your payment provider may apply their own fees.

• Minimum withdrawal amount: ৳500 via mobile banking; ৳1,000 via bank transfer.
• Withdrawals must be made to the same payment method used for the corresponding deposit where possible (anti-money-laundering policy).
• 99abc reserves the right to perform additional verification checks before approving any withdrawal at its sole discretion.

5. Bonuses & Promotional Offers

99abc periodically offers welcome bonuses, reload bonuses, free spins, cashback, and other promotional incentives to eligible players. All bonuses and promotions are subject to the following general conditions, as well as any specific terms attached to each individual offer:

• Bonuses are credited to eligible accounts only and may not be transferred, sold, or exchanged for cash directly without satisfying the applicable wagering requirement.
• Standard wagering requirement (rollover) is 30x the bonus amount unless otherwise stated in the specific promotion terms.
• Bonuses expire 30 days from the date of issue unless a different validity period is specified in the promotion.
• 99abc reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time and without prior notice.
• Players found to be abusing bonus systems through matched betting, arbitrage, or any form of bonus hunting may have their bonuses forfeited and accounts reviewed.

Bonus offers available on 99abc may include seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, and other cultural moments significant to our Bangladeshi player community. Specific terms for each such promotion will be published at the time of the offer.

6. Prohibited Conduct

To maintain a fair and safe environment for all players on 99abc, the following conduct is strictly prohibited. Any breach may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Using automated bots, scripts, or other software tools to interact with the Platform or gain an unfair advantage over other players.
• Colluding with other players to manipulate game outcomes or engage in any form of match-fixing.
• Opening or operating multiple accounts simultaneously, or registering using false personal information.
• Engaging in fraudulent payment activity, including unauthorized use of payment methods belonging to another person (e.g., another person's bKash or Nagad account).
• Attempting to exploit, hack, reverse-engineer, or tamper with any part of the 99abc Platform including game software, payment gateways, or security systems.

99abc exercises zero tolerance toward fraudulent or abusive behaviour. All accounts and transactions are monitored. Where fraud is detected, affected accounts will be suspended without notice, relevant evidence may be shared with financial institutions and law enforcement, and any winnings derived from fraudulent activity will be voided.

7. Intellectual Property

All content on the 99abc Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of 99abc or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on this Platform is the exclusive property of 99abc.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, or transmit any of the material on the Platform without prior written consent from 99abc.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 99abc, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services, arising from or in connection with your use of or inability to use the Platform.

The Platform is provided on an "as is" and "as available" basis. 99abc makes no warranties, expressed or implied, regarding the Platform's uninterrupted operation, the accuracy of information displayed, or the results obtained from using the Platform. Gambling involves financial risk; you participate at your own risk.

9. Privacy & Data Protection

Your use of the 99abc Platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By accepting these Terms, you also consent to the collection, use, and processing of your personal data as described in our Privacy Policy. We use SSL encryption and industry-standard security practices to protect all personal and financial data entrusted to us. We do not sell or share your personal information with unauthorized third parties. Please review our Privacy Policy at /privacy-policy for full details on how we collect, store, and use your data.

10. Amendments to These Terms

99abc reserves the right to amend these Terms & Conditions at any time. When material changes are made, we will make reasonable efforts to notify registered users by email or through a prominent notice on the Platform. The revised terms will become effective immediately upon posting unless a specific effective date is stated.

It is your responsibility to review these Terms & Conditions periodically for any changes. Your continued use of the Platform following the posting of revised terms means that you accept and agree to the changes. If you do not agree to the new terms, you are no longer authorised to use the Platform.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be attempted to be resolved amicably through direct communication with our support team at [email protected]. If a resolution cannot be reached informally within 30 days, the parties agree to submit to binding arbitration as the preferred method of final dispute resolution. Nothing in this clause prevents 99abc from seeking emergency injunctive relief in any court of competent jurisdiction.

12. Contact & Support

If you have any questions, concerns, or complaints about these Terms & Conditions or any aspect of the 99abc Platform, our customer support team is available 24/7 and is ready to assist you. We are committed to responding to all formal enquiries within 48 hours Bangladesh Standard Time.

You can reach us at: [email protected] — please include your registered account email address and a clear description of your query in all correspondence to ensure the fastest possible response.